Monitoring of Frontline performance by the back office team shows that this quarter has been another best quarter performance in all districts.
We are delighted to partner with Uttlesford Citizens Advice in delivering Frontline across three districts, and together we have ambitious plans to extend the reach of the platform into other districts and regions. This includes the recent development of installing public access terminals in GP waiting rooms, so that patients can access additional help and support at the same time as they are seeking medical help. Loneliness and isolation are key concerns in our area. Our befriending fact sheet has one again been the most popular download.
Kate Robson, Chief Executive Officer of Uttlesford Citizens Advice says:
“Frontline was always an ambitious project to see if the voluntary sector could develop and operate a single, secure pathway to support joint working across community partners – (district councils, social care, local health, community support) and it is working!! Thanks to everyone who really are helping and supporting this project. A special thanks also to Uttlesford CVS – who electronically monitor the system to ensure no referral is ever missed!”
Frontline is free to use – for both services and service users. To find out more or register visit: